Privacy Policy

Effective Date: 25-05-2023

Thank you for choosing UAE Rescue Team (“the App”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile application. By using the UAE Rescue Team app, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect
    We may collect and process the following categories of personal information:

1.1 Personal Information Provided by You:

  • Contact information such as your name, email address, and phone number when you voluntarily provide it to us.
  • Location information, including GPS coordinates, when you enable location services on your device.

1.2 Usage Information:

  • Information about how you use the App, including your interactions with the features, content, and advertisements.
  • Device information, such as your device type, operating system, and mobile network information.
  1. Use of Information
    We may use the collected personal information for the following purposes:

2.1 Providing and Improving the App:

  • To provide you with access to and use of the App’s features and functionalities.
  • To personalize your experience and improve the App’s functionality and user interface.
  • To troubleshoot technical issues and optimize performance.

2.2 Communication and Support:

  • To respond to your inquiries, requests, or feedback.
  • To send administrative information, such as app updates, changes to our policies, or security alerts.
  • To provide customer support and assist you in case of emergencies.

2.3 Analytics and Marketing:

  • To analyze usage patterns and trends to improve our services.
  • To send you promotional communications, newsletters, or other marketing materials related to the App, if you have opted-in to receive them.
  1. Sharing of Information
    We may share your personal information with third parties in the following circumstances:

3.1 Service Providers:
We may engage trusted third-party service providers to assist us in delivering and improving the App, such as cloud storage providers, analytics providers, or customer support services. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law, court order, or governmental authority. We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

  1. Data Security
    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
  2. Your Rights and Choices
    You may have certain rights and choices regarding your personal information, including the right to access, update, or delete your information. You can exercise these rights by contacting us at the email address provided below. However, please note that some information may be retained for legal or administrative purposes.
  3. Children’s Privacy
    The UAE Rescue Team app is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided personal information without your consent, please contact us.
  4. Changes to this Privacy Policy
    We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when the revised Privacy Policy is posted within the App. We encourage you to review this Privacy Policy periodically for any updates.
  5. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

UAE Rescue Team
United Arab Emirates